What are the best ways to implement PIM?
Product Information Management (PIM) is a tool used in the e-commerce industry. You are free to store your product information data in any location of your choosing! If you want to use post-it notes, go ahead and do so. Please feel free to use spreadsheets if you enjoy doing so! You can make as many as you want.
What is your data storage strategy, and how does it benefit you? C’mon! Make an effort to be sincere. Is it a spreadsheet that you’re looking at? thousands of spreadsheets, or should I say millions of spreadsheets?
It has the potential to create a true hell on earth! The goal of a product information management system is to make the process of managing product information easier. You will no longer be required to store your product data in multiple locations, but will create a single centralised database instead. Managing distribution across a variety of channels and language versions is simple and effective.
Are you ready to take the next step in your journey? Is it really necessary to use PIM Tools?
The moment you realise that you are having difficulties with product information management, that there are far too many errors, and that your team is taking years to move forward with the data, it is time to take action.
If you are not maximising the potential of cross-selling and up-selling to increase the size of your customer’s shopping cart, it is time for you to take action.
The amount of information about products, markets, and other topics that you receive is probably overwhelming. The likelihood of making a mistake is extremely high, and people feel bewildered and overburdened. As a result, first and foremost, make a decision. I know it sounds strange, but make sure you know exactly what you want and need before you go after it.
Who is involved in the product management information process in your organisation? What is their role? I’m going to guess category manager, marketing manager, information technology manager, and customer service representative. There should be at least four people. Everyone was involved, and they came at it from a variety of angles. Each with a unique set of responsibilities and requirements to function. In this work, there are four stages of development and four points of view.
Speak with them. Take each point into consideration. The PIM implementation will be overseen by the IT professional. Everyone knows that if he doesn’t get it, nobody will take advantage of him. Nonetheless, the company’s objectives must come first. Despite appearances, it is not an information technology project.
It is a commercial undertaking. The ultimate goal is to improve the efficiency of business operations. It is, however, a gift to the information technology community, whose lives are made easier as a result of the removal of several bugs and tones from various systems.
In the marketing world, this is self-evident. Their responsibility is to provide the best possible user experience. They have finally found the right tool for storing all relevant product descriptions, multimedia, translations, and other information in one convenient location.
It ensures that all product pages have a consistent and attractive design across the board. The information export across multiple channels is more efficient, and data analysis is made easier as a result.
What’s more, I don’t have to bring up the subject of the customer service department… Better product descriptions, well-designed product pages, excellent multimedia, and translations all contribute to a more enjoyable online shopping experience for customers.
Customers are aware of what they are purchasing and are guided through a straightforward and intuitive process. Ultimately, this means fewer returns, fewer complaints, and fewer hours of work!
Because of a central database containing product information, even if there are any, response times are significantly faster. Employees are more familiar with the product line, and there is a better flow of information between the two departments.
It is not necessary to conduct an MBI to see how it saves time and money. PIM Software improves the efficiency of business and workflow!
Prepare yourself for a major internal transformation.
Implementing a Product Information Management Software is a huge undertaking, but it also represents a tremendous opportunity. At the end of the day, we’re all looking for ways to improve our businesses and save time and money. But be prepared to come across some rocks along the way, as you will most likely.
Because no one is familiar with it, new means risky, which means more work and struggle at the beginning of the process. So, let’s face it: It will take some time for your employees to become accustomed to the new system. Don’t be surprised, and be patient with the process. It will eventually pay off. As soon as something is no longer brand new, it will generate some significant business benefits. There’s also money to be saved!